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CODE 9 Sets New Standard in Industry Professionlism
At CODE 9 every detail behind our operation has been carefully researched, tested and refined to achieve maximum levels of monitoring efficiency. This includes full backup redundancy in the event of a power outage or unforeseen circumstance.
Our dedicated management team take great pride in providing free security consultantancy to our customers. As shareholders we are totally committed to ensuring our customers receive an unparalleled level of service.
We take care to select highly motivated intelligent people who take pride in what they do. All monitoring centre personnel receive a minimum of 60 hours one-on-one training to ensure they can work independently and are able to handle any form of emergency event with care and
precision.
Working from a secure location and using the latest in alarm monitoring software, CODE 9's New Zealand monitoring centre is well supported with appropriate handover processes to ensure a quality level of service is maintained at all times.
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John Clarke Managing Director
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John has over 30 years combined experience in the security industry having owned and operated a previous company as well as having experienced the trials and tribulations of corporate life.
Experience has taught me that in business your greatest asset is always your people; a well organized cohesive team of individuals with appropriate skill levels and a common goal can achieve the
impossible.
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Vivienne Rodden Operations Manager
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Vivienne is originally from a banking background which provided valuable service-based skills leading to a 20 year career in the security industry in both private and corporate security management roles.
I believe in setting high standards and instilling my own strong values into the team around me. I take pride in working with our customers to resolve their security
issues.
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Warren Cooper Senior Sales Executive
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An extensive sales background in the motor industry has provided Warren with the platform and skill-based training to become a knowledgeable and successful sales consultant in the security industry with over 17 years experience.
The Government keeps telling New Zealanders they are responsible for the drop in crime; CODE 9 believes fast efficient alarm monitoring and response is the true
reason.
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Colin Brown Senior Sales Executive
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Colin has over 30 years combined experience in the security industry covering a variety of key roles including response, operations, and installation consultancy followed by an extensive background as a successful sales consultant.
It's satisfying to know I'm selling a service knowing that our team will exceed the customers expectations. A company that can deliver on its promises is great to find and even
better to work for.
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Christine Judkins Customer Liaison Manager
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Five years in the hospitality industry provided Christine with a valuable customer service platform which has lead to roles in key account management within the security industry for over 15 years.
We want our customers and potential customers to know that we care about the standard of service we deliver to them and want to exceed their expectations constantly and
consistently.
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Stephen Hutchinson Monitoring Manager
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A corporate security industry background has provided Stephen with experience in all facets of everyday security monitoring, servicing and installation leading to a key management role in CODE 9's monitoring centre.
For me security is about peace of mind as much as it is about security. If you treat customers like a member of your family making sure their safety and wellbeing is first and
foremost you will develop and grow relationships that are beneficial to all.
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Denise Kerrigan Business Administrator
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A strong background in business administration including 10 years in a chartered accountants office; 3 years in small business and 7 years with a valuation company has provided Denise with the valuable
skills to be able to successfully oversee CODE 9's administration.
I enjoy being a part of the CODE 9 team and I am committed to delivering customer administration
excellence through personal contact with our customers, providing them with options and solutions and meeting our customers varied expectations.
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Want to Know More?
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Click here to read about how we're helping secure businesses and homes throughout New Zealand.
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