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CODE 9
Sets New Standard in Industry
Professionlism
At CODE 9 every detail behind our operation has been
carefully researched, tested and refined to achieve maximum
levels of monitoring efficiency. This includes full
backup redundancy in the event of a power outage or unforeseen
circumstance.
Our dedicated management team take
great pride in providing free security consultantancy to our
customers. As shareholders we are totally committed to
ensuring our customers receive an unparalleled level of
service.
We take care to select highly
motivated intelligent people who take pride in what they do.
All monitoring centre personnel receive a minimum of 60 hours
one-on-one training to ensure they can work
independently and are able to handle any form of emergency
event with care and precision.
Working from a
secure location and using the latest in alarm monitoring
software, CODE 9’s New Zealand monitoring centre is well
supported with appropriate handover processes to ensure a
quality level of service is maintained at all times.
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John Clarke – Managing
Director |
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John has over 30 years
combined experience in the security industry having
owned and operated a previous company as well as having
experienced the trials and tribulations
of corporate life.
“Experience has taught me
that in business your greatest asset is always your
people; a well organized cohesive team of individuals
with appropriate skill levels and a common goal can
achieve the impossible.”
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Vivienne Rodden – Operations
Manager |
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Vivienne is originally from a banking
background which provided valuable service-based skills
leading to a 20 year career in the security industry
in both private and corporate security management
roles.
“I believe in setting
high standards and instilling my own strong values into
the team around me. I take pride in working with our
customers to resolve their security
issues.” |
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Warren Cooper – Senior Sales
Executive |
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An extensive sales background
in the motor industry has provided Warren with the
platform and skill-based training to become a
knowledgeable and successful sales consultant in the
security industry with over 17 years experience.
“The Government keeps
telling New Zealanders they are responsible for the drop
in crime; CODE 9 believes fast efficient alarm
monitoring and response is the true
reason.” |
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Colin Brown – Senior Sales
Executive |
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Colin has over 30 years combined experience
in the security industry covering a variety of key roles
including response, operations, and installation consultancy
followed by an extensive background as a successful sales
consultant.
“It’s satisfying to
know I’m selling a service knowing that our team will
exceed the customer’s expectations. A company that can
deliver on its promises is great to find and even better
to work
for.” |
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Christine Judkins – Customer
Liaison
Manager |
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Five
years in the hospitality industry provided Christine with a
valuable customer service platform which has lead to
roles in key account management within the security
industry for over 15 years.
“We want our
customers and potential customers to know that we care
about the standard of service we deliver to them and
want to exceed their expectations constantly and
consistently.” |
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Stephen Hutchinson – Monitoring
Manager |
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A
corporate security industry background has provided Stephen
with experience in all facets of everyday security monitoring,
servicing and installation leading to a key management role in
CODE 9’s monitoring centre.
“For me security is about peace
of mind as much as it is about security. If you treat
customers like a member of your family making sure their
safety and wellbeing is first and foremost you will develop
and grow relationships that are beneficial to
all.” |
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Carrie Hunt – Business
Administrator |
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A
strong background in corporate and small
business administration together with ongoing training has provided Carrie
with the valuable skills to be able to successfully
oversee CODE 9’s administration.
“CODE 9 and I are like the
finest recipe adding a lot of intellect, a smattering of
financial knowledge, a bucket load of quality, a pinch of
humour and a teaspoon of beauty. Mix all these ingredients in
a bowl and the final result will exceed all expectations for
our current and future customers.”
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Want to Know
More?
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Click here to read about how we’re helping
secure businesses and homes throughout New
Zealand. |
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