CODE 9 Security - CODE 9 Security Monitoring - Christchurch Security Alarms, Security ...

CODE 9 Guarantees Security Monitoring Excellence

TO ALL OUR CUSTOMERS

Please be assured that CODE 9's monitoring centre is fully operational and continuing to provide alarm monitoring services to our customers in Christchurch and across New Zealand.

For our Christchurch customers, monitoring of your property will depend on having electricity to your site; whilst all alarm systems have a back up battery power supply this will only continue to support your alarm system for a short period of time.

Once power is fully restored CODE 9's monitoring centre will attempt to contact you to advise; in the mean time if we can assist you in any way please do not hesitate to contact one of our team on 03 374 3424 or 0800 263 394.

We know first hand that this has been a terrible time for everyone in Christchurch and our heart felt sympathy goes out to those people who have been tragically affected by these recent events.

At CODE 9 we provide our commercial and residential customers with highly responsive intelligent security monitoring and can recommend the very best combination of alarm and response services to complete your security solution.

Our vast experience, customer focused operation and cutting edge monitoring technology ensures you receive an unparalleled level of service where honesty and integrity are top of the list.

Guaranteed Security Alarm Response Time

We've taken the professionalism of alarm monitoring in New Zealand to new levels. But dont just take our word for it. Here are the results:

CODE 9 Fully Manages Your Security Costs

		Faulty equipment can incur call out costs for both on call staff and guard response companies. We track faults within your alarm system and let your alarm maintenance company know so they can put it right.

		We make sure the appropriate responses are in place for activations so guards are only called out when really necessary.

		We keep damage on site to a minimum by guaranteeing to respond to emergency events within 90 seconds.

		We report electronically on the traffic from your alarm, so you know exactly who is on site at any given time, helping to protect the internal security of your business.

Other Ways CODE 9 Puts Customers First

Since CODE 9 was established in 2002, weve made outstanding customer service our top priority. Thats why we:

		Provide you with choice and recommendations on the most appropriate alarm installation and/or guard response company to meet your requirements.

		Offer you a NZ-owned onshore alarm monitoring centre employing a stable team of highly trained monitoring centre personnel who speak good English and are ready for any situation.

		Have a totally personal approach. You wont have to endure a complicated time wasting voicemail system that places you in a queue.

		Provide easy to read security reports so you can more effectively manage your security

		Communicate regularly with our customers to update information and assess how well we are performing.

Since January 2008 CODE 9s Customer Care feedback indicates over 90% of our customers rate us as either Very Good or Excellent. With results like these, we dont need to lock our customers into long contracts with harsh exit clauses. In fact we make it easy for them to cancel their service but very few do.